Fix Unable to Move/Can’t Sync Shortcut in Microsoft OneDrive

OneDrive is a cloud storage service that Microsoft offers. It allows users to access files from any computer or platform, and sync them across devices. However, some users have reported that they are unable to move or cannot sync their shortcuts in OneDrive. This can be resolved by re-syncing the shortcut on your device with Microsoft’s servers.

unable to sync shortcut onedrive is a problem that has been present for a while. Microsoft has released 4 fixes to fix the issue.

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With so many files stored in your Microsoft OneDrive cloud storage account, having a shortcut to these documents for quick access is beneficial. Microsoft OneDrive offers a shortcut function that enables you to quickly go to a file without having to go through the tedious process of searching for it on your computer.

Some customers, however, have reported being unable to change or sync shortcuts in the Microsoft OneDrive app on their Windows 10 PC. Even though the shortcut makes things quicker, if you can’t use it properly and make mistakes, it won’t be a useful tool for your job or personal life.

The following is the error message for a OneDrive syncing shortcut issue:

“OneDrive requires your immediate attention. The shortcut could not be synced. Your shortcut to “folder-name” cannot be synced. You may, however, access the folder by going to “folder-name.” or


“Unfortunately, we are unable to sync this folder. You’re already using this shared library to sync a shortcut to a folder.”

This error notice appears while transferring OneDrive shortcuts:

“Shortcut cannot be moved. We’re unable to relocate shortcuts at the moment, so we’ve returned the shortcut to its previous position. folder-name” is the name of the folder.


So, can you solve the Microsoft OneDrive shortcut syncing or transferring error? Let’s have a look at the solutions.

Fixing the Microsoft OneDrive App’s Unable To Move or Can’t Sync Shortcut Issue on PC

You may be unable to change or sync your shortcuts on the Microsoft OneDrive desktop client for a variety of reasons. It’s possible that the problem is with the folder’s root directory or that there is double syncing. It may potentially be a permissions issue with a file or folder. The problem may be caused by the fact that you no longer have access to the file or folder in question.

You may try each of the troubleshooting techniques listed below to see if it fixes the issue.

Method 1: Restart your Microsoft OneDrive application.

Wait a few minutes after exiting the Microsoft OneDrive program on your laptop or desktop computer. Restart the program and see if you can move or sync the shortcuts.

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Method #2 – Restart your computer and network device.

  • All connections and processes will be refreshed whenever you power cycle your devices.
  • For at least 1 minute, turn off your device and disconnect your network and modem.
  • Connect to the Internet by plugging them back in.
  • Restart your smartphone and open the Microsoft OneDrive app again.

Method #3 – Disconnect your Microsoft OneDrive folder from the internet.

  • Go to your OneDrive’s Settings menu.
  • Select Account from the drop-down menu.
  • Look for the folder where your shortcuts are stored.
  • Select the Stop Sync option.

Method #4 – Using Microsoft OneDrive for Web to Delete a Shortcut

  • Go to the Microsoft OneDrive website using any web browser on your computer.
  • Go to your Microsoft Account and sign in.
  • Look for and remove any shortcuts that will not sync or transfer.
  • Make sure the removed shortcut is no longer in your Recycle Bin or Trash.
  • Create a new shortcut and try moving or syncing it now.

Did any of the following suggestions work for you? What else did you do to resolve the issue with Microsoft OneDrive online storage on your PC synchronizing or relocating shortcuts? Please write to us in the comments area below if you have any more information.

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The sorry we can’t sync this folder you’re already syncing a shortcut is an error that has been present for a while. Microsoft has released a fix to fix the issue.

Frequently Asked Questions

How do I move OneDrive shortcuts?

The easiest way to move OneDrive shortcuts is to right-click on the shortcut and select move from the dropdown menu.

How do I fix OneDrive sync issues?

OneDrive is a cloud storage service. If you are having issues with your files not syncing properly, please try deleting and re-creating the folder on your computer.

Why cant I sync my OneDrive?

Unfortunately, OneDrive is not supported on this device.

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