by Anton

January 28, 2021

Apex Legends is a popular and free royal fighting game for Microsoft Windows, PlayStation 4 and Xbox One platforms. The game only launched in July 2019 and currently has around 10 million active players per week. While it is a solid game, it does sometimes raise some questions, which we will address today. In this final installment of the series, we discuss the apex legends that stuck in window 10.

Troubleshooting the vertex legend in Windows 10 edition

Restart the computer before performing any of the recommended troubleshooting actions below. This action refreshes the operating system and removes the corrupted temporary data that could be causing the problem.

Several factors can cause this particular problem, from an outdated graphics driver to missing game files. Here are the recommended troubleshooting steps to follow to resolve the issue.

Turn off full-screen optimization mode

Full screen optimization lets the game run as a window with no borders. This can cause problems in games that are not optimized to use this feature, so you should try to disable it.

  • Right click on the Apex Legends shortcut and select Open File Location.
  • In the game installation folder, right-click on r5apex.exe and select Properties.
  • In Properties, click Compatibility and check the box Disable full-screen optimizations .
  • Accept your settings.
  • Start of the game

Check if Apex Legends is crashing on Windows 10.

Playing the game as an administrator

Sometimes the game requires a higher authorization to execute certain processes. If he doesn’t get that privilege, he runs the risk of crashing.

  • Right click on the Apex Legends shortcut on your desktop and select Open File Location.
  • In the installation directory, right-click on r5apex.exe and select Properties.
  • In the game properties, click on the Compatibility tab and check the Run as administrator checkbox.
  • Accept your settings.
  • Start of the game

Check if Apex Legends is crashing on Windows 10.

Set file check

If files are missing or corrupted in the game, this problem may occur. To see if she’s guilty, check the game files.

  • Open the Origin client and log in to your account.
  • Click the Game Library option in the left pane.
  • In the Games Library tab, right-click on Apex Legends and select Repair Game.
  • The client starts checking the game files.
  • It then automatically downloads the missing files and replaces any damaged files.
  • Start game .

Check if Apex Legends is crashing on Windows 10.

Deletion of Visual C++ packages Redistributable packages

If the problem is caused by the Windows 10 operating system, we can trace it to a corrupted Visual C++ Redistributable package. Try uninstalling it and then reinstalling it.

  • Press the Home key and then the cogwheel icon to open the Settings application.
  • Press Apps to open the list of all programs installed on your PC.
  • Find the Microsoft Visual C++ Redistributable Package and click Uninstall after one click. You will notice that there are different versions of the utility. You need to write them down and repeat the uninstall process for each one.
  • You may have to confirm some dialog boxes and follow the instructions in the uninstall wizard.
  • Press Finish when the uninstaller completes and repeats the uninstall process for all versions of the Visual C++ package.
  • Open Origin by double clicking on the icon and go to the Game Library menu, which should be on the left side of the screen.
  • Click on the Apex Legends icon in the Game Library, right-click on the gear icon next to the orange Play button, and select Restore from the context menu. Let him finish the process.

Check if Apex Legends is crashing on Windows 10.

Turn off the GameDVR with register.

With GameDVR you can record a video of your game. Although this feature is very useful, it can affect the performance of some games, so you should try to disable it.

  • Open the Registry Editor window by typing regedit into the search bar.
  • Go to the following key in your registry by navigating in the left pane : HKEY_CURRENT_USER-SystemGameConfigStore
  • Press this key and try to find the entry labeled GameDVR_Enabled. Right-click and select Edit from the context menu.
  • In the edit window, in the value data area, change the value to 0 and apply the changes you made. Confirm any security dialog boxes that may appear during this process. Navigate to this location in the registry : HKEY_LOCAL_MACHINE/SOFTWARE/Policies/MicrosoftWindows
  • Right-click the Windows key in the navigation bar and select New >> Key. Call him GameDVR. Create a new DWORD value named AllowGameDVR , by right clicking in the window and selecting New >> DWORD (32-bit) Value. Right-click and select Edit from the context menu.
  • In the edit window, under Value Data, change the value to 0 and Apply the changes you made into .
  • Restart your computer

Check if Apex Legends is crashing on Windows 10.

Update graphics driver

NVIDIA

  • Press Win+R (the Windows logo key and the R key) simultaneously to call up the Run window.
  • Type msconfig and press OK. Then the system settings area opens.
  • When the System Configuration tab opens, click on the Boot tab. Under Boot Options, check Secure Boot and click OK.
  • When you are prompted to restart the computer to apply these changes, press Restart , and you will enter Safe Mode.
  • Navigate to your local hard drive by clicking This PC , then navigate to your local drive C. There you should see the NVIDIA folder. Right click and select Delete.
  • Press Start and enter Run. Choose Run and the Run dialog box will appear.
  • Type devmgmt.msc in the start window and click OK , which should open the Device Manager window .
  • Expand Field Display Adapter . This list shows all network adapters installed on the device. Right-click on the Nvidia adapter you want to remove and select Remove.
  • Press OK when prompted to remove the device. This removes the adapter from the list and removes the driver.
  • Press Win+R (Windows logo and R-keys) simultaneously to display the Run window.
  • Type msconfig and press OK. Then the system settings area opens.
  • When the System Configuration tab opens, click on the Boot tab. In the Boot Options section, disable Secure Boot and click OK.
  • When you are prompted to restart the computer to apply these changes, press Restart.
  • Download the latest NVIDIA driver for your computer here: https://www.nvidia.com/Download/index.aspx.
  • Start the file Setup and follow the instructions on the screen. Select the Custom Installation option and check all boxes in the Custom Installation Options fields. Also check the box to perform a clean install.
  • Restart your computer

AND

  • Download the AMD cleaning program at https://www.amd.com/en/support/kb/faq/gpu-601.
  • Find the file where it was saved and double-click the AMDCleanupUtility.exe file.
  • A dialog box should appear indicating that the AMD Cleaning Utility has detected that the system is in unsafe mode, with an option to restart the system to run the utility in safe mode :
  • Press Yes , the system will reboot and the AMD Cleaning Utility will operate in safe mode.
  • The next dialog box will show a warning that the AMD Cleanup utility will remove all components and applications of the AMD driver.
  • Press OK to continue.
  • After pressing the OK key, the utility resizes to the system tray and displays the progress as a tooltip.
  • The cleaning process continues in the background.  To check the progress, move the mouse over the AMD icon in the taskbar.
  • When the cleaning process is complete, a success message is displayed. Click View Report to display the list of removed components, otherwise click Done to exit the utility.
  • Restart the computer .
  • Visit the AMD Drivers and Support page at https://www.amd.com/en/support to view the automatic detection and installation of Radeon graphics drivers for Windows.
  • Press the DOWNLOAD NOW key to start downloading the executable file from the device.
  • Once the download is complete, run the file to start the installation program.
  • Press Install to extract the required files.
  • When the extraction of the files is complete, the program should start automatically.
  • Please read the End User License Agreement and the Program Information to improve the user experience.
  • Click Accept and Set to continue or close the window to exit the AMD Auto Detection tool.
  • After you click Accept and Install, the program will try to detect the installed AMD graphics product and operating system.
  • After successfully detecting your system configuration, the utility displays the latest recommended and additional driver packages compatible with your graphics product, as well as the currently installed driver version.
  • Select the desired version and choose Express Installation.
  • After downloading the driver package, the installation should start automatically.
  • Restart your computer

Check if Apex Legends is crashing on Windows 10.

 

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