by Anton

January 27, 2021

ASUS Aura is the software that allows users to control RGB lighting on Asus RGB products including motherboards, graphics cards, monitors, and other peripherals. This software allows the LED lighting to be customized to the user’s preferences, providing a more personalized experience.  Although it is robust and powerful software, it can sometimes have some problems that we will cover today. In this final part of the series, we look at the problem with ASUS’ aura.

Restart the computer before performing any of the recommended troubleshooting actions below. This action refreshes the operating system and removes the corrupted temporary data that could be causing the problem.

Several factors can cause this particular problem, from a corrupt installation file to conflicts with other lighting software. Here are the steps to follow to solve this problem.

Try to disable quick start

Quick Start is a feature that allows Windows 10 to start up much faster from a powered down state. When the computer shuts down, the computer’s original configuration is saved so that this information can be quickly retrieved at startup, saving time. This can sometimes cause problems with your computer, so you should try to disable it.

  • Press Windows + R and type Control Panel in the box and press Enter.
  • In the Control Panel, select the Large icons and click Power Options.
  • In the Power Options area, click Select the function of the network buttons, which is located on the left side of the screen.
  • You will see an option that requires administrator privileges, called Change settings not currently available. Click on it.
  • At the bottom of the screen and turn off Enable quick start. Save the changes and exit.
  • Restart your computer

Check if the problem of the not working ASUS Aura persists.

ASUS Aura reinstallation

If the problem is caused by damaged installation files, reinstalling the program may fix the problem.

  • Uninstall Aura through the Control Panel and reboot the system.
  • Download ASUS Aura software here: https://www.asus.com/campaign/aura/us/download.html
  • Run the executable file and install the AURA application on your computer. Make sure you have not changed the default installation directory on your computer.
  • After installation , restart computer.

Check if the problem of the not working ASUS Aura persists.

Check RGB cable connection.

The RGB device may not be properly connected to the LED header on the motherboard. When this happens, the device does not turn on, which may give the impression that the software is not working. It is best to make sure the LED connections are properly installed.

Remove other lighting software

If you have other RGB lighting control software installed on your computer on other devices, you should try uninstalling it as it may be causing the problem. After removing the other lighting software, try to see if the ASUS Aura glitch persists.

 

Related Tags:

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Anton

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