How To Fix Civilization VI Wont Launch Issue the Quick and Easy Way

Civilization VI is a very popular turn-based strategy game that was first released in 2016. In this game, players can choose from different civilizations and develop them from a first settlement to a world power. It is available for Windows, MacOS, Linux, iOS, Nintendo Switch, PlayStation 4 and the Xbox One platform. Although it is a reliable game, sometimes you may encounter certain problems. In this final installment of our troubleshooting series, we’ll look at a problem that won’t occur in Civilization VI.

How do I correct the Civilization VI game if it does not start?

Restart the computer before performing any of the recommended troubleshooting actions below. This action refreshes the operating system and removes the corrupted temporary data that could be causing the problem.

Several factors can cause this particular problem, from outdated software to a damaged display driver. Below are the recommended troubleshooting steps to follow to resolve this issue.

Install DirectX

The first thing to do in this case is to make sure you have all the necessary DirectX files installed on your computer.

  • Go to
  • Download the DirectX End-User Runtime web installation file.
  • Run the downloaded file at Install DirectX.
  • Restart the computer.

Check if there will be a problem with Civ6.

Update graphics driver

One of the most common reasons Civ VI won’t start is a problem with the graphics driver. Your computer may have a damaged display driver or the driver may be out of date. To fix this, uninstall the driver and then install the latest version of the driver.

If you have an NVIDIA graphics card, do the following

  • Press Win+R (Windows logo key and R key) simultaneously to display the Run window.
  • Type msconfig and press OK. Then the system settings area opens.
  • When the system configuration opens, go to register Boot. Under Boot Parameters, check the Safe boot box and press OK.
  • When prompted to restart the computer to apply these changes, click Reboot , and you will be rebooted in safe mode.
  • Open your local drive by clicking on This PC , then on Local Drive C. Here you should see the NVIDIA folder. Right-click on it and select Delete.
  • Click Run and enter Run. Choose Run, the Run dialog box appears.
  • Type devmgmt.msc in the startup box and click OK , which should open the Device Manager window.
  • Expand Field Display Adapter . This list shows all network adapters installed on the device. Right-click on the Nvidia adapter you want to remove and select Remove.
  • Press OK when prompted to remove the device. This removes the adapter from the list and removes the driver.
  • Press Win+R (Windows logo key and the R key) simultaneously to call up the Run window.
  • Type msconfig and press OK. Then the system settings area opens.
  • When the system configuration opens, go to register Boot. In the Boot Options section, clear the Secure Boot check box and press OK.
  • When you are prompted to restart the computer to apply these changes, press Restart.
  • Download the latest NVIDIA driver for your computer here:
  • Run the installation file and follow the instructions on screen. Select the Custom Installation option and select all check boxes in the Custom Installation Options fields. Also check the box to perform a clean install.
  • Restart the computer

If you have an AMD graphics card, follow these steps.

  • Download the AMD Cleaning Utility from here
  • Find the file where it was saved and double-click the AMDCleanupUtility.exe file.
  • A dialog box should appear indicating that the AMD Cleaning Utility has detected that the system is in unsafe mode, with an option to restart the system to run the utility in safe mode :
  • Press Yes , the system will reboot and the AMD Cleaning Utility will operate in safe mode.
  • The next dialog box will show a warning that the AMD Cleanup utility will remove all components and applications of the AMD driver.
  • Press OK to continue.
  • After pressing the OK key, the utility resizes to the system tray and displays the progress as a tooltip.
  • The cleaning process continues in the background.  To check the progress, move the mouse over the AMD icon in the taskbar.
  • When the cleaning process is complete, a success message is displayed. Press See Report to display the list of removed items, otherwise press Done to exit the utility.
  • Restart the computer.

Once you have removed the drivers, it is time to install the latest driver update. This can be done with the AMD Driver Auto Detect tool, which can be downloaded from

  • Visit AMD’s Drivers and Support page for information on how to automatically detect and install Radeon graphics drivers for Windows.
  • Press the DOWNLOAD NOW key to start downloading the executable file from the device.
  • Once the download is complete, run the file to start the installation program.
  • Press Install to extract the required files.
  • When the extraction of the files is complete, the program should start automatically.
  • Read the end user license agreement and user upgrade program information.
  • Click the Accept button and set to continue, or close the window to exit the AMD Pilot Auto Detection Tool.
  • After you click Accept and Install, the program will try to detect the installed AMD graphics product and operating system.
  • After successfully detecting your system configuration, the utility displays the latest recommended and additional driver packages compatible with your graphics product, as well as the currently installed driver version.
  • Select the desired version and choose Express Installation.
  • After downloading the driver package, the installation should start automatically.
  • Restart the computer

With integrated graphics (Intel)

  • Press Windows logo + R to run .
  • Type devmgmt.msc in the Run dialog box and press Enter to start Device Manager.
  • In Device Manager, expand the Display adapters .
  • Right-click on the graphics drivers, click Uninstall , and start the uninstall wizard to remove the drivers.
  • Restart your computer. Once the computer boots up, it should automatically reinstall the same version of the graphics drivers.

See if you have any problems with Civilization VI.

Resettlement of Civilisation VI

If the above steps do not solve the problem, uninstall and then reinstall the game. To do this, simply open the Steam client and go to the library. Find Civ6 on the left side of the screen, right-click it, and click Manage. In the management link, you should find the uninstall option, click on it.

After uninstalling the game, restart your computer and reinstall it.

Check if there is a problem with the operation of Civilization VI.


frequently asked questions

How do I repair the Civ 6?

Problems with the Civ 6 controls? Here are the most common mistakes…

What is the simplest configuration in Civ 6?

Complexity of the game – Civilization 6 Wiki (VI)

Why does my Civ 6 keep crashing?

If it doesn’t crash, it’s down to one of the mods – something may have changed or been updated, causing a conflict. … If it still doesn’t work with NO mod, try checking the files of the linked game. If this still doesn’t work, you may need to try a full uninstall/reinstall.

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