The Logitech Unifying Receiver is a small wireless USB receiver that lets you connect up to 6 compatible devices to your computer. This eliminates the problems associated with using 6 different USB receivers on the same computer. Although it can be used immediately after connecting to a computer, problems sometimes occur. In this article, the latest in our troubleshooting series, we discuss an issue with a Logitech Unifying receiver not working on Windows 10.
Restart the computer before performing any of the recommended troubleshooting actions below. This action refreshes the operating system and removes any temporary corrupted data that may be causing the problem.
Several factors can cause this particular problem, from a Windows update issue to a driver issue. Below are the recommended troubleshooting steps to follow to resolve this issue.
Logitech has special software that allows users to easily configure devices that are compatible with the backplane receiver. Try installing it on your computer first.
- Go to https://support.logi.com/hc/en-us/articles/360025297913-Logitech-Unifying-Software
- Download the program for Windows and install it on your computer.
- After installing the application, restart the computer. After the restart, right-click on the application and select Run as Administrator.
See if the problem persists with an unrecognized Logitech Unifying receiver.
It is possible that the problem is caused by a problem with the receiver driver, so you should try to update it.
- Right-click on Start , and then click on Device Manager.
- Place mouse and other devices.
- Right-click on Logitech HID Uniform Mouse compatible with , and then click on Update Driver.
- Select this option to automatically check for updated drivers.
- Restart the computer .
Check that the unifying receiver is now working.
If you have the MotionJoy GamePad utility installed on your computer, you must uninstall it because it may conflict with the Logitech Unified Receiver.
- Press Start , then Settings
- In the settings, go to Applications.
- Search for MotionInJoy GamePad Tool.
- Right click and remove .
- Restart the computer .
Try to see if the problem still exists.
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frequently asked questions
How do I fix my Logitech Unifying receiver?
How to solve Logitech receiver pairing problems | WP Hosting
How do I reset my Logitech Unifying receiver?
Disconnect the mouse or keyboard from the Unifying receiver – Integrated announcement …
Why is my Logitech wireless keyboard not working?
The Logitech keyboard is not working: Low battery power is one of the most common reasons for Logitech keyboards to suddenly stop working. You can solve this problem by turning off the keyboard, turning it upside down and removing the battery compartment. Replace the batteries inside and turn the keyboard back on.
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