by Anton

January 27, 2021

Logitech is a popular company that manufactures a variety of computer accessories. Their keyboards, mice and webcams are among the best products on the market and are highly sought after by consumers.  Despite the fact that the company manufactures high quality products, some problems arise. In this final part of the series, we look at the problem of the Logitech wireless mouse not working.

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Repair a Logitechwireless mouse that does not work

Before following the recommended troubleshooting steps for this particular problem, try restarting your computer. This allows you to update the operating system, remove corrupted temporary data and fix most software problems quite effectively.

Several factors can cause this particular problem, from a dead battery to a damaged driver. Here are the recommended troubleshooting steps to follow to resolve the issue.

Mouse update

A quick way to solve this problem is to upgrade your mouse. To do this, you must remove the USB receiver from the computer and remove the battery from the mouse. Wait one minute before replacing the battery and connecting the receiver.

Check to see if your Logitech wireless mouse is still not working.

Replace mouse battery

A wireless mouse has a battery that usually needs to be replaced after a few months of use. If the problem is due to a dead battery, replace it with a new one. After replacing the battery, check to see if your Logitech wireless mouse is still not working.

Try using the mouse on a different surface

The type of surface you use your mouse on affects how it works. Avoid using the mouse on a reflective or glass surface. I suggest you use a fiber optic mouse pad.

Connect the receiver to another USBport .

The USB port to which you connect the wireless mouse receiver may not be working. To see if this is the cause of the problem, try connecting the camera to another USB port.

Check to see if your Logitech wireless mouse is still not working.

Try using the mouse on another computer

To check if it is a mouse or computer issue, try using the mouse on another computer. If it works, the problem may come from your computer, but if it doesn’t, the problem may come from the mouse itself.

Reinstall standard mouse drivers

If the mouse drivers are damaged or files are missing, you will need to reinstall them.

  • Press Windows + R, type devmgmt.msc in the dialog box and press Enter.
  • Expand the category of mice and other pointing devices. Find it, right click on it and select Delete.
  • Restart your computer. At startup, the mouse is automatically detected and the default drivers are installed.

Check to see if your Logitech wireless mouse is still not working.

Updating the mouse driver

If the above steps do not solve the problem, you should try updating your mouse drivers.

  • Press Windows + R, type devmgmt.msc in the dialog box and press Enter.
  • Expand the category of mice and other pointing devices. Find the mouse, right click on it and select Update Driver Software.
  • Select the first option Automatically check for updated drivers. Windows will now search the Internet for the drivers for your model and install them.
  • If you cannot install the driver automatically, go to the Logitech website at https://support.logi.com/hc/en-us/ to download drivers for your mouse.
  • Go to your Device Manager and click on the update option again.
  • Select the second option Search for drivers on the computer. Navigate to the driver installation location and install the driver accordingly.

Check to see if your Logitech wireless mouse is still not working.

Contact

Do not hesitate to send us your questions, suggestions or problems while working on your computer. We support all computer equipment on the market today. And don’t worry, we won’t charge you a penny for questions. Please contact us using this form. We read every message we receive, but cannot guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

 

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