Netflix is a popular streaming service that offers customers access to an extensive library of movies and television shows. This service can be accessed from virtually any computer device through a dedicated application available for Android and iOS platforms. On computers, it is possible to access it through a browser. Although it is a stable platform, you may sometimes experience problems when trying to access Netflix. In this final part of the series, we will look at the Netflix M7121-1331-P7 error code problem.
Restart the computer before performing any of the recommended troubleshooting actions below. This action refreshes the operating system and removes the corrupted temporary data that could be causing the problem.
Error code M7121-1331-P7 usually occurs when you try to access Netflix from a browser and is caused by corrupted cache data. Here are the steps you need to take to solve the problem.
Use a browser that supports HTML5.
It is best to use popular browsers like Chrome, Firefox, Edge and Safari to access Netflix as they are officially supported and compatible with HTML5. Less common browsers may not have this feature by default, which may cause this problem. You can check if your browser supports HTML5 by going to the YouTube site https://www.youtube.com/supported_browsers.
Check if the problem with Netflix error code M7121-1331-P7 persists.
Disable ChromeExtensions
If you are using Google Chrome and have multiple extensions installed and enabled, this may be the cause of the problem. You should disable all extensions and then see if this fixes the problem.
- Open the Google Chrome browser and enter the following address in the dialogue box: chrome://extensions
- Loosen each cover.
- Chrome restart
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Attempt to update Widevinecontent decoding module
If Widevine is outdated or corrupt, this problem may occur. You should try updating this component and then see if that fixes the problem.
- Open Google Chrome
- Type the following address into the address bar and press Enter: chrome://components/
- Go to the bottom of the page until you find an item called Widevine Content Decryption Module. Click the Check Update button below.
- Refresh your page. If the status Updated is displayed under the plugin, it means that the plugin has been successfully updated.
- Restart your computer
Check if the problem with Netflix error code M7121-1331-P7 persists.
Erase browser data
In some cases, corrupted browser cache data can cause this problem. If this is the cause of the problem, you should delete the data from your browser.
Chrome
- Type chrome://settings into the Google Chrome address bar and press Enter.
- Go to the bottom of the page and click on Advanced.
- Scroll down in the advanced menu and select Clear navigation data.
- Ensure that all controls are enabled in the new pop-up window and that the time range is set to All times. Click Clear Data to erase all data from your browser.
- Reboot Chrome.
Firefox
- From the History menu, select Clear last history.
- If the menu bar is hidden, press Alt to make it visible.
- To be removed from the time slot : Select the desired range from the drop-down menu; to clear the entire cache, select All.
- Click the down arrow next to Detailto select the history items to clear; to clear the entire cache, select all items.
- Press Clear now.
- Close/exit all browser windows and reopen the browser.
Edge
- In the top right corner, click on the hub icon (which looks like a star with three horizontal lines).
- Click on the history icon (that looks like a clock), then select Clear all history.
- Select browsing history, then cookies and saved website data, then cache data and files. Press Clear.
- After everything is clear! appears, close/exit all browser windows and open the browser again.
Safari
- From the Safari menu, select Clear History . or Clear historyy and website data.
- Select the desired time period, then press Clear history.
- Go to Safari > Exit Safari or press Command-Q to exit the browser completely.
Check if the problem with Netflix error code M7121-1331-P7 persists.
Browser update/reinstallation
If the problem is caused by an outdated or damaged browser, update or reinstall it.
- Press Windows + R, , type appwiz.cpl in the dialog box, and press Enter.
- Go to the application manager, find the target browser, right click and select Uninstall
- Restart the computer and go to the official site of the deleted browser. Download and install the latest version in an accessible location.
Check if the problem with Netflix error code M7121-1331-P7 persists.
Check the status of the Netflix server
It is possible that the problem is caused by a standalone Netflix server. You can check the status of the server by visiting this page https://help.netflix.com/en/is-netflix-down. If it’s out, wait until it’s back online.
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frequently asked questions
What is Netflix error code M7121?
If you notice error code M7121-4027, it usually means that some stored information is preventing the Chrome browser from communicating with the Netflix service. Follow the steps below to resolve the issue.
What can I do if my Netflix browser is not supported?
Netflix says my system is not compatible. – Netflix Help Center
How do I correct a Netflix error?
Netflix Error Codes : How do you fix it? – Life Wiring
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