How To Fix Outlook Stuck on Loading Profile Issue

Outlook is a personal information manager developed by Microsoft that functions primarily as an email program. It also has other features such as calendar, task manager, contact manager, notes, log and web browsing. Although it is a reliable application, sometimes problems can occur. In this final part of our series of articles on troubleshooting, we cover the problem of blocking Outlook on a load profile.

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Troubleshooting a blocked Outlook window in a loading profile Version

Restart the computer before performing any of the recommended troubleshooting actions below. This action refreshes the operating system and removes the corrupted temporary data that could be causing the problem.

Several factors can cause this problem, ranging from a damaged perspective profile to an application error. Here are the steps to follow to solve this problem.

Run Outlook as administrator

First of all, you need to run Outlook as an administrator. To do this, right-click the executable file Outlook.exe and click Run as administrator.

Make sure Outlook is displayed when loading the profile.

Disable Outlook compatibility errors

  • Go to the Outlook installation location, right-click Outlook.exe, and then click Properties.
  • Select the Compatibility tab and uncheck the box next to Run this program in compatibility mode for. Click Apply to confirm your selection.

Make sure Outlook is displayed when loading the profile.

Reset the navigation panel

  • Close Outlook completely.
  • Press Windows + R and type Outlook.exe /resetnavpane and press Enter.
  • Outlook returns to the default state of the navigation pane and opens.

Make sure Outlook is displayed when loading the profile.

Starting scan in safe mode

  • Make sure the perspective is completely closed.
  • Press Windows + R and type Outlook.exe /safe. Press the Enter key to start Outlook in protected mode.
  • You may be asked to confirm your profile in Outlook. Do it to keep going.
  • Click the File tab, then Options.
  • Click the Add-Ins tab, expand the drop-down menu next to Manage, and select COM Add-Ins. Press GO.
  • Uncheck the checkbox next to each add-on to disable it. Getting a good perspective and keeping your mouth shut
  • Restart Outlook.

If the problem does not occur, go back to File > Options > Add-ons and activate them one by one until you find the cause of the problem.

Restore Outlook data file

  • Close Outlook completely.
  • Go to C:Program Files and search for SCANPST.exe in the search box in the upper right corner of the file explorer.
  • Double click on ScanPST.exe and click on Browse to set the path to the PST file. The default location is in the Outlook document. After downloading the TSP, click on Start.
  • When the process is complete, a dialog box appears showing the number of anomalies found. Select the Make a backup of the scanned file before restoring check box and click Restore.

Make sure Outlook is displayed when loading the profile.

Creating a new Outlook profile

  • Close outlooks.
  • Press the Windows + R key
  • Type control mlcfg32.cpl and press Enter.
  • Click on View Profiles
  • Click Add to create a new profile and name it.
  • Use the automatic email account setup to enter email information and set up your account.
  • After setting the new profile, go back to the original mail window and make the default selection. You can do this by clicking Always use this profile and choosing a new profile from the list. Click Apply to save your settings.

Make sure Outlook is displayed when loading the profile.


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