by Anton

February 1, 2021

PUBG, or PlayerUnknown’s Battlegrounds, is a very popular royal online multiplayer game, available for Microsoft Windows, Android, iOS, Xbox One and PlayStation 4 platforms. The fast-paced action and combative play style that requires tactics and strategy made it a must play. Although it is a solid game, sometimes problems can occur. In this latest installment of our series, we’ll show you how to fix the problem that keeps making PUBG crash.

Before you perform any of the recommended troubleshooting actions for this particular problem, restart your computer. This will update your operating system and fix the most common problems with your computer.

There are several reasons for this problem, from a corrupted game file to interference from anti-virus software. Here are the steps you need to take to solve the problem.

Try to disable overclocking

If you do not have an overclocked system, try disabling this feature. Although this can give an extra boost as it increases the power of the CPU, GPU and even RAM, which can sometimes cause problems in games. To rule out that this is the cause of the problem, reset the hardware components to their default operating parameters.

Try to run the game in a single kernel environment

To check if this problem is caused by using multiple cores when running the game, try using a single core.

  • Make sure PUBG is configured to work in windowed mode. In the dialog box, press Windows + R, type taskmgr and press Enter.
  • After starting Task Manager, go to tab Details and start PUBG. You will see a very small window that is present when the process is visible in detail and when it is actually displayed on the screen. In this window, you need to right click on the process, uncheck All processors, uncheck CPU 0and click OK. This forces the game to load with a single processor.
  • If that works, switch to another tab in Task Manager and set the proximity of all processors.

Make sure PUBG is still working.

Verify that the Windows Security Center and management programs are working.

These two services are necessary for the game to run smoothly, so make sure they are working.

  • Press Windows + R, type services.msc in the dialog box, then press Enter.
  • Access the Security Centerservice. Right-click and select Properties.
  • Make sure the process has started and is set to run automatically.
  • Navigate to Windows Management Instrumentation. Right-click and select Properties. Check that the start type is Automatic and press Start if the function is stopped.
  • Save the changes and exit.

Make sure PUBG is still working.

Disable anti-virus software

Sometimes overly aggressive antivirus software can cause this problem. If the problem does not occur when the antivirus program is turned off, consider using a different antivirus program.

Avast

  • Right-click on the avast! icon. icon in your taskbar. Select avast! Control Panel and you have the option to disable avast for 10 minutes, 1 hour, until the computer is restarted, or to restart it permanently.

Bit guard

  • Double-click on the system icon for Bit Defender.
  • When the Bit Defender window appears, move the mouse pointer to the left and click on >> Virus Shield.
  • Move the mouse pointer to the black box Virus Shield and click.
  • Black work becomes red, >> Virus Shield disabled.
  • Move the mouse pointer to the upper right corner and click on the down arrow.
  • The bit protector is now inactive.
  • To activate Bit Defender, follow the same steps as for activation.

Microsoft Security Essentials

  • Right-click on the MSE icon in the taskbar and select Open.
  • Click the Settings tab, then click Real-Time Security.
  • Clear the check box next to Enable real time security.
  • Press Save changes .
  • Close the IEM when you are finished.

ESET

  • Double-click the icon in the taskbar to open the main window of the application.
  • Or via Start >> All programs >> ESET >> ESET Smart Security.
  • Click Setup >> Anti-Virus & Anti-Spyware >> Disable Anti-Virus & Anti-Spyware Temporarily.
  • When asked to confirm the temporary stop, select Yes.
  • Note: Protection starts automatically after a system reboot.

McAfee

  • Go to the system tray in the lower right corner and find the McAfee icon.
  • Right mouse button -> select Exit.
  • A pop-up window warns you that security will now be disabled. Press Yes to turn off virus protection.

Make sure PUBG is still working.

Update graphics driver

In some cases, a damaged or outdated graphics driver can cause this problem. To check if this is the cause, make sure you are using the latest version of the driver.

Nvidiagraphics card

  • Press Win+R (Windows logo key and the R key) simultaneously to call up the Run window.
  • Type msconfig and press OK. Then the system settings area opens.
  • When the system configuration opens, go to register Boot. In the Boot Options section, select the Secure Boot check box and press OK.
  • When you are prompted to restart the computer to apply these changes, press Restart , and you will enter Safe Mode.
  • Open your local drive by clicking on This PC , then on Local Drive C. Here you should see the NVIDIA folder. Right click and select Delete.
  • Click Run and enter Run. Choose Run, the Run dialog box appears.
  • Type devmgmt.msc into the startup box and click OK , which should open the Device Manager window.
  • Expand Field Display Adapter . This list shows all network adapters installed on the device. Right-click on the Nvidia adapter you want to remove and select Remove.
  • Press OK when prompted to remove the device. This removes the adapter from the list and removes the driver.
  • Press Win+R (Windows logo key and the R key) simultaneously to call up the Run window.
  • Type msconfig and press OK. Then the system settings area opens.
  • When the System Configuration tab opens, click on the Boot tab. In the Boot Options section, clear the Secure Boot check box and press OK.
  • When you are prompted to restart the computer to apply these changes, press Restart.
  • Download the latest NVIDIA driver for your computer here: https://www.nvidia.com/Download/index.aspx.
  • Run the installation file and follow the instructions on screen. Select the Custom Installation option and check all boxes in the Custom Installation Options fields. Also check the box to perform a clean install.
  • Restart your computer

AMDgraphics card

  • Download the AMD cleaning program.
  • Find the file where it was saved and double-click the AMDCleanupUtility.exe file.
  • A dialog box should appear indicating that the AMD Cleaning Utility has detected that the system is in unsafe mode, with an option to restart the system to run the utility in safe mode :
  • Press Yes , the system will reboot and the AMD Cleaning Utility will operate in safe mode.
  • The next dialog box will show a warning that the AMD Cleanup utility will remove all components and applications of the AMD driver.
  • Press OK to continue.
  • After pressing the OK key, the utility resizes to the system tray and displays the progress as a tooltip.
  • The cleaning process continues in the background.  To check the progress, move the mouse over the AMD icon in the taskbar.
  • When the cleaning process is complete, a success message is displayed. Press See Report to display the list of removed items, otherwise press Done to exit the utility.
  • Restart the computer.
  • Visit AMD’s Drivers and Support page for information on how to automatically detect and install Radeon graphics drivers for Windows.
  • Press the DOWNLOAD NOW key to start downloading the executable file from the device.
  • Once the download is complete, run the file to start the installation program.
  • Click Install to extract the required files.
  • When the extraction of the files is complete, the program should start automatically.
  • Read the end user license agreement and user upgrade program information.
  • Click the Accept button and set to continue, or close the window to exit the AMD Pilot Auto Detection Tool.
  • After you click Accept and Install, the program will try to detect the installed AMD graphics product and operating system.
  • After successfully detecting your system configuration, the utility displays the latest recommended and additional driver packages compatible with your graphics product, as well as the currently installed driver version.
  • Select the desired version and choose Express Installation.
  • After downloading the driver package, the installation should start automatically.
  • Restart your computer

Make sure PUBG is still working.

 

frequently asked questions

What should I do if the program continues to plant?

If the program crashes after an update – or even after another program update – try reinstalling an old version that worked fine. If you cannot find a copy of an older version, use the system restore function to reset the system to an earlier date.

Why is PUBG still collapsing?

Pubg keeps crashing on PC If your game crashes, it may be a rendering issue due to your graphics card driver or graphics processing software. … Since PUBG is a very popular game, it is updated regularly. They work with Nvidia to ensure that new drivers and patches are compatible.

Why is my PUBG not working properly?

This may be due to an unsupported program or antivirus program running in parallel with PUBG. Make sure you uninstall or disable all non-game related programs and try to restart the game. If any programs are causing these issues, please report them to PUBG Support.

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Anton

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