How to fix your Mac that can’t sign in to iMessage [troubleshooting guide]

Many Mac users are usually lost when they encounter an iMessage issue that prevents them from logging in. We’ll talk about that today in the article on troubleshooting. If you’re one of the few with a similar problem on your Mac, don’t worry. Just read and follow our suggestions below.

However, before we move on to the main topic, we would like to remind you that we do accept requests for help with your Windows computers. If you have a problem for which you do not seem to find a solution, please send us your problem by clicking on the link at the bottom of this page. Remember that window problems are sometimes difficult to diagnose. So try to give us a very detailed description of the problem. You want to mention the relevant story that may have led to this problem. The more information you provide, the better chance we have of making the diagnosis. We also expect you to list the steps you took to resolve the issue before contacting us to prevent the issue from repeating in our article. Again: The more details you give us, the faster we can determine the exact cause and the appropriate solution.

Solutions for the iMessage connection issue on Mac

Although iMessage is a system application for Mac, you may encounter bugs that MacOS cannot fix. One of those problems is that you can’t use it because it blocks your login credentials or does nothing after you enter your Apple ID username and password. As with any Mac application, problems connecting to iMessage can be caused by software, network, or application errors. To determine the cause, you need to narrow down the possible causes. In this short article on troubleshooting, you will learn how to do this.

Corrigendum 1: Make sure your Internet connection is working on your Mac.

The iMessage application depends on a good internet connection. The program constantly checks for updates on the Apple servers. Therefore, you need to make sure that your device is connected to a reliable network as soon as you open iMessage.

The easiest way to find out if your internet connection is good is to watch a streaming service like Netflix or YouTube videos. If the video remains frozen (or buffered), your connection is slow and you may not be able to support iMessage.

Corrigendum No 2: Check for problems with iMessageservers .

While problems with the iMessage server are rare, they did occur in 2017. So there’s always a chance that an issue with iMessage on your Mac is due to an Apple service interruption. For the status of Apple services in your region, visit

Note that the status displayed on this page is not in real time. The data is collected and sent every few minutes. So it is possible that even if the website indicates that iMessage is active, it is not actually the case while you are viewing the website. Try returning to the page after 10 or 15 minutes to see the iMessage status again. If there have been any recent breakdowns or servicing, you should see it there.

Corrigendum No 3: Installing updates for MacOS

Whether you have a problem or not, it’s always a good idea to keep your system up to date. Now that you’ve had a problem with one of your computer’s major applications, it’s even more important to install the following updates your Mac might need.

By default, Mac computers should automatically download and install MacOX updates. However, if you have changed this default behavior, you should check for updates to the Mac software. Here’s how:

  1. Open the App Store application on your Mac.
  2. Click Updates from the App Store toolbar.
  3. Use the update buttons to download and install any of the listed updates. Updates installed in the last 30 days appear below this list.

Corrigendum No 4: Check date and time

We can’t give you a good reason why you intentionally set the date and time wrong on your Mac, but if you do, it could be the reason why your Mac can’t connect to iMessage. Apple’s servers check the data on the Mac’s system, including the date and time. If an error occurs, it can confuse the Apple system and result in an error message or, in this case, prevent the Mac from connecting.

To check the date and time on your Mac, follow these steps:

  1. Click on the Apple menu.
  2. Click on System Settings
  3. Press Date and Time and check that the date, time and time zone are correct.

If the Automatically set date and time checkbox is selected, remove the checkmark and select it again. (If the box is checked, click the padlock icon and enter the administrator password).

Corrigendum No 5: Make sure you are using the correct Apple ID.

If you have more than one Apple ID, you are probably using the wrong one. To verify that your Apple ID username and password are correct, open your favorite browser and sign in to Apple’s main sign-in page. Make sure you use the Apple ID username and password you use for your iMessage. If you can log in, you can log out of your iMessage account and log in again with your Apple ID username and password. Here’s how:

  1. Click on Messages.
  2. Go to preferences.
  3. Click on Accounts.
  4. Select your iMessage account and press Exit.
  5. Sign in again using the Apple ID username and password you successfully used to sign in to the Apple Home sign-in page.

Correction No 6: Reset NVRAM

NVRAM (non-volatile random access memory) is a type of memory used by some Mac computers to store certain settings for quick access. These parameters may include :

  • Volume
  • Screen resolution
  • Selecting the boot disk
  • Time zone
  • an update on the kernel panic

In some cases, users who can detect iMessage errors can save them and clear the NVRAM, so it doesn’t hurt to try. Resetting the NVRAM is simple. Just follow the steps below:

  1. Turn off your Mac.
  2. Turn it back on and immediately press and hold the Option, Command, P, and R keys.
  3. Once your Mac displays the restart sign, release the keys.

If your Mac has a password or firmware code, you should remove it first before attempting to reset the NVRAM.

Correction No 7: Third party software

Some products other than apples, such as. B. A firewall, VPN, or antivirus program can block certain domains or even ports used by Apple services to ensure they are not used. If you have any of these products, try turning them off one by one to reduce the possible causes. If you z. For example, if you have a third-party antivirus program installed, try disabling that and see if you can log into iMessage.

We are here to help.

If you have any problems with your Windows computer, please let us know. We understand how computer problems can arise, especially when you fail to find the right solution. Our blog exists to effectively help PC users and the Windows community solve their problems. To contact us, just fill out the form in on this link and wait for our articles to be published. To help as many people as possible, we offer our solutions only through messages. So don’t expect us to respond to your email or private messages. By publishing all posts, we can share our solutions more effectively with other users. We cannot guarantee a quick response. If your problem is urgent, find another way to solve it.


Associated tags:

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frequently asked questions

How do I fix iMessage on my Mac?

If you can’t send or receive messages on your Mac – Apple Support.

What can I do if my Mac doesn’t connect?

Mac fixed in Big Sur/Catalina/Mohamel/High Sierra login screen

How do I fix an inactive iMessage on my Mac?

Go to Messaging – Settings – Accounts – Imaging : Click on the Details tab (just below the Logout tab) and log in with your Apple ID…. the window will then open…. at the bottom you can see the location. Choose a place like the United States… and save… Restart the application and add the Apple ID again.

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