Steam is one of the most popular digital video game distribution platforms, where members can stream their favorite PC games directly to their computers. While it is a pretty solid platform, it does raise some questions, which we will address today. In this final part of our troubleshooting series, we’ll cover a connection issue between Steam and Steam servers.
Before following the recommended troubleshooting steps for this particular problem, try restarting your computer. This updates the operating system and removes corrupted temporary data, and is effective enough to solve a connection problem with the Steam server.
Time required: 10 minutes.
Steps to correct the fact that Steam is not connecting to the server.
- The first thing to do in this case is to check that there are no problems on the Steam server side. Although quite rare, servers sometimes crash due to unexpected maintenance or network activity. You can visit https://downdetector.com/status/steam/.
- Performing a Winsock Reset.
- Right-click on the first item that appears in the search and select Run as administrator, type netsh winsock reset at the command prompt, then press Enter.
Type netsh int ip reset.log and press Enter.
Restart your computer.
- Starting Steam as administrator
- When you run Steam as an administrator, you give it permission to use certain system files to function properly. Find the Steam shortcut on your computer and open its properties by right-clicking on the element.
In the Properties window, click on the Compatibility tab
Check the box next to Run this program as administrator.
Save your changes by pressing OK or Apply.
See if Steam can connect to the servers now.
- Steam exception added to firewall
- Sometimes this problem can be caused by the Windows firewall blocking the Steam connection.
Click on the Advanced Settings button.
Click on Rules for participation
Click on New Rule.
In the Type line window, select Program and click Next.
Click Browse under this program path to select the executable file for the program, and then click Next.
Make sure the Allow connection option is selected, and then click Next.
Select when you want to apply the rule (domain, private or public) and click Next.
Enter a name and an optional description, and then click Done.
Check if Steam is still having trouble connecting to the Steam server.
- Reset via
- If the problem persists, it may already be caused by corrupt Steam software. In that case, you need to uninstall Steam and then reinstall it.Uninstalling SteamClick on Start
Press the Settings button
Click on Apps
In the application list, click on Steam and then on Uninstall.
Restart your computer
Go to https://store.steampowered.com/about/.
Click on the Install Steam button
Double click on the downloaded installation file to install it.
After installing the Steam client, try if there are still problems connecting Steam to the Steam servers.
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frequently asked questions
How do I solve problems connecting to Steam servers?
Solution 1 : Reset WinSock You can try this method if you have problems connecting to the Steam servers when trying to start and connect Steam. You can search for the command prompt by typing it directly into the Start menu or by clicking the search button next to it.
Unable to connect to Steam servers?
Many problems with Steam can be caused by your firewall, antivirus, or a problem with your router or internet connection. Use the network connection troubleshooting guide to make sure your network is correctly configured for use with Steam.
How do I connect to a Steam Server?
Open the Steam client. In the top left corner of the menu bar, go to View > Server. Go to the FAVORITES tab, right click on an empty space, open a small menu. Adding one server per IP address should be an option.
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